Please read this Privacy Policy (“the Policy“) carefully as it sets out important information relating to how we handle your personal information collected via our website. This Policy sets out how we collect and use personal information, and your choices and rights regarding our use of your personal information.

INFORMATION WE COLLECT ABOUT USERS AND WEBSITE USE

Information we collect provided by users

Types of information we collect about you include:

  • Information you provide when you enter information on our website, such as when you provide contact details, answer online questionnaires, or feedback forms;
  • Information you provide when you subscribe to email newsletters such as name, email address, job title;
  • Information you provide when registering for an online or member account, including name, business or personal email address, job title, organization, organization’s physical address, direct telephone number, photograph, and biographical details; and
  • Where you have an online or member account, log-in credentials and information about your use of and preferences for these services.

We use this information for
certain activities, including:

  • Enabling you to access The Climate Board accounts across devices;
  • Personalizing your experience of our website;
  • Administering our website;
  • For internal analysis and research to help us improve our existing products and services, and create new products and services;
  • Enabling peer networking opportunities based on your background and experience;
  • Providing more customized client service; and
  • Investigating complaints.

We use this information because:

    • It is necessary to perform our obligations or exercise our contractual rights;
    • It is necessary to comply with applicable laws or regulations;
    • We have a legitimate business interest to:
      • Promote our brand and business through our website and through social media tools;
      • Monitor, investigate and report any attempts to breach the security of our website;
      • Provide and improve our services; or
      • Operate our business
    • We have your consent (where required under applicable law) to use your information for marketing. Where we rely on your consent, you have the right to withdraw consent by contacting us as set forth below.

Information we collect about the use of our website from users

Types of information we collect
about you include:

  • Information captured in our web logs such as device information (e.g. device brand and model, screen dimensions), unique identification numbers (e.g. IP address and device ID), and browser information (e.g URL, browser type, pages visited, date/time of access), geo-location and other device-specific information, Internet connection information;
  • Advertising information (such as size/type of ad, ad impressions, location/format of ad, data about interactions with ad);
  • Behavioral information (such as information on the behavior or presumed interests of individuals which are linked to those individuals and may be used to create a user profile); and
  • Information captured by our cookies.

We use this information for
certain activities, including:

  • Personalizing the experience of our website;
  • Administering our website;
  • Performing statistical and trend analysis to improve the user experience and performance of our website;
  • Providing better, more customized client service;
  • Detecting and preventing fraudulent and/or unlawful use of our website(s), products and services, including user-provided review content; and
  • Investigating any complaints.

We use this information because:

  • It is necessary to comply with applicable laws or regulations;
  • We have a legitimate business interest to:
    • Monitor, investigate and report any attempts to breach the security of our websites;
    • Improve the performance and user experience of our websites; or
    • Customize the client experience.

 

WHEN WE DISCLOSE YOUR PERSONAL INFORMATION

We may disclose your personal information to third parties as follows:

  • When we have your consent or authorization to do so;
  • To third parties who work on our behalf to service or maintain business contact databases and other IT systems, e.g., suppliers of the IT systems which we use to process personal information, or who provide other technical services, such as printing;
  • To third parties providing services to us or on our behalf who have a need to access your information, e.g., our professional advisors (e.g. auditors and lawyers);
  • To comply with applicable laws, protect rights, safety and property, and respond to lawful requests from public authorities (e.g., disclosing data in appropriate situations for national security or law enforcement purposes);
  • Subject to applicable law, in the event that The Climate Board is merged, sold, or in the event of a transfer of some or all of our assets (including in bankruptcy), or in the event of another corporate change, in connection with such a transaction, or for pre-transaction review in relation to such transactions.

Your personal information may be shared if we anonymize and/or aggregate it, as in these circumstances the information will cease to be personal information.

Utilization Information

We may share information with our organizational clients about how their employees use the sites and the resources available to them through the sites (e.g., how employees used certain features of the sites, utilization trends, which features were most popular with the client’s employees).

 

DATA SUBJECT RIGHTS

In certain circumstances, you have certain rights regarding your personal information. A summary of each right and how you can exercise it is set out below. To opt out of receiving commercial communications, please send an email detailing your request to privacy@theclimateboard.com. To exercise any of your other rights (such as the right to access or deletion of your information), submit the details of your request to privacy@theclimateboard.com. Such requests should include information to allow us to verify your identity (e.g., your name, address, email address or other information reasonably required). If you are a California resident, please refer to Section 11 below for more detailed information on your rights under California law.

Where we receive your request to exercise one of these rights, we will respond without undue delay and within the time required by applicable law. This may be extended in certain circumstances, e.g., where requests are complex or numerous.

We will provide the information free of charge, except where requests are manifestly unfounded or excessive, e.g. because of their repetitive character. In these circumstances we may charge a
reasonable fee or may refuse to act on the request. We will advise you of any fees prior to proceeding with a request. We may ask for additional information to verify your identity before carrying out a request.

Right

How you can exercise the right

Right to access and/or
correct your personal information

You have the right to access personal information we hold about you and to be provided with a copy of the information (in most circumstances). You also have the right to correct any information we may hold about you that is inaccurate.

Right to restrict use of
your personal information

You have the right to ask us to restrict processing of your personal information where one of the following applies:

    • The processing is unlawful but you want us to restrict use of the data instead of deleting it;
    • Where you contest the accuracy of your personal information, the restriction will apply until we have verified the accuracy or corrected your personal information;
    • We no longer require the personal information for the purposes of processing, but are required to keep it in connection with a legal claim;
    • You have exercised your right to object to the processing. The restriction will apply until we have taken steps to verify whether we have compelling legitimate grounds to continue processing.

Right to request deletion of
your personal information

You have the right to ask us to delete your personal information in certain circumstances. If you want to opt-out from receiving marketing communications, the best way to do so is to allow us to retain your information with a “do not contact” tag so we know not to contact you in the future.

There are also certain exceptions where we may refuse a request for erasure, for example, where the personal information is required to comply with a legal obligation or for the establishment, exercise or defense of legal claims.

Right to object to
processing of your personal information

You may object to our use of your personal information for marketing purposes.

You may also object to processing of your personal information in cases where we have used legitimate interests as the basis for processing. In such cases, we will stop processing your personal information until we verify that we have compelling legitimate grounds for processing that outweigh your interests, rights, and freedoms in asking us to stop processing the data, or in limited cases where we need to continue processing the data for the establishment, exercise, or defense of legal claims.

Right to data
portability 

In most cases, you have the right to receive all personal information you have provided to us in a structured, commonly used, and machine-readable format and to transmit this data to another data controller, where technically feasible.

Right to lodge a complaint
with a supervisory authority

If you object to our processing of your personal information, you have the right to complain to the data protection authority (“DPA”) in the country where you reside, where you work, or where the alleged infringement of data protection laws has taken place.

We agree that any disputes regarding our privacy policies and related actions regarding personal information from data subjects in the EU can be heard by a DPA and we will be subject to the determination of those bodies. Please contact us to be directed to the relevant DPA.

 

 INTERNATIONAL TRANSFERS

The Climate Board is a global company and we may transfer personal information to suppliers outside your country. The Climate Board will take reasonable steps to ensure that personal information is protected and any such transfers comply with applicable law.

The Climate Board is required to comply with our data protection policies and procedures, applicable laws, and the terms of our client and member contracts governing the collection and use of information.

 

RETENTION PERIODS

We will retain your personal information for as long as required to perform the purposes for which the data was collected, depending on the legal basis for which that data was obtained and/or whether additional
legal/regulatory obligations require us to retain it. In general terms, this will mean that your personal information will be kept for the duration of our relationship with you and:

  • the period required by tax and company laws and regulations; and
  • as long as it is necessary for you to be able to bring a claim against us and for us to be able to defend ourselves against any legal claims. This will generally be the length of the relationship plus the length of any applicable statutory limitation period under local laws.

 

CHOICES ABOUT YOUR INFORMATION

We believe it is important to give you choices about the use of your information. We will use your information as described in this Policy. If we want to use your information for a purpose not described in this Policy, we will first get your consent to do so.

Marketing Communications

We will respect your wishes not to receive marketing communications. You can change your marketing preferences by contacting us at privacy@theclimateboard.com and providing the details of your request. If you gave us your email address to receive marketing communications, you can opt out at any time by using the unsubscribe links or instructions included at the bottom of our emails. Please note that we will continue to send you service-related communications regardless of any opt-out request. We will not sell or share your information with third parties for their own promotional or marketing purposes unless you give us consent to do so and where permitted by applicable law.

 

SECURITY

We have implemented administrative, technical, and physical security measures to help prevent unauthorized access. Despite these measures, no data transmission over the Internet can be entirely secure, and we cannot guarantee or warrant the security of any information you transmit via our websites or apps. Please note that you are responsible for maintaining the security of your credentials used to access any The Climate Board service or account, and you must report suspected unauthorized activity to us.

We make reasonable efforts to restrict access to information to only those employees, contractors, and agents who need such access in order to operate, develop, improve, or deliver our programs, products, and services.

 

COOKIES AND SIMILAR TECHNOLOGIES

A cookie is a small text file which includes a unique identifier that is sent by a web server to the browser on your computer, mobile phone or any other internet enabled device when you visit an on-line site. Cookies and similar technologies are widely used to make websites work efficiently and to collect information about your online preferences.  For simplicity, we refer to all these technologies as “cookies.”

Some of our website pages may contain electronic images known as web beacons (also known as clear gifs, tags or pixels) that allow us to count users who have visited our pages. Web beacons collect only limited information, e.g. a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any information that could directly identify you.

We also include web beacons in e-mail messages or newsletters to track whether you open the messages. We use this information to customize our services and measure the overall effectiveness of our online  content, advertising campaigns, and products and services we offer through the Site.

 

MISCELLANEOUS

 Links

We provide links to other websites or resources that are not part of the products, programs, or services run by The Climate Board. We do not control these websites or their privacy practices, and any information you provide to these sites is subject to the Privacy Policies of those sites and not this Policy.

Changes to this Policy

From time to time, we may change and/or update this Policy. If this Policy changes in any way, we will post an updated version on this website. We recommend you regularly review this website to ensure that you are always aware of our information practices and any changes to such. Any changes to this Policy will go into effect on posting to this page.

California Privacy Rights & Notice of Collection

California law requires us to provide California residents with additional information regarding how we collect, use, and share your “personal information” (as defined in the California Consumer Privacy Act (“CCPA”)).

Categories of personal information we collect. We detailed above the specific pieces of information we collect from and about users.  Below are the categories of personal information we collect:

  • Identifiers (such as name and title, contact details, and company name);
  • Internet or other network or device activity (such as browsing history or app usage);
  • Inference data about you; and
  • Other information that identifies or can be reasonably associated with you.

Use of categories of personal information. We may disclose the categories of personal information identified above for our operational purposes where the use is reasonably necessary and proportionate to
achieve the operational purpose for which it was collected or processed, or for another compatible operational purpose.

Sale of Personal Information. The CCPA sets forth certain obligations for businesses that “sell” personal information. Based on the definition of “sell” under the CCPA and under current regulatory guidance, we do not believe we engage in such activity and have not engaged in such activity in the past twelve months (including that we do not “sell” the personal information of minors under 16 years of age).  We do share
certain information as set forth in this Policy, and allow third parties to collect certain information about your activity, for example through cookies, as explained in our Cookie Policy.

Individual Rights. California law may provide you with certain rights and permit you to request the following:

  • Provide you the categories of personal information we have collected or disclosed about you in the last twelve months; the categories of sources of such information; the business or commercial purpose for collecting or selling your personal information; and the categories of third parties with whom we shared personal information.
  • Provide access to and/or a copy of certain information we hold about you.
  • Delete certain information we have about you.

You may have the right to receive information about the financial incentives that we offer to you (if any). You also have the right to not be discriminated against (as provided for in applicable law) for exercising certain of your rights. Certain information may be exempt from such requests under applicable law. For example, we need certain types of information so that we can provide the Services to you and for compliance with applicable law. If you ask us to delete certain information, you may no longer be able to access or use the Services.

If would like to exercise any of these rights, please send your written request to privacy@theclimateboard.com. You will be required to verify your identity before we fulfill your request. You can also designate an authorized agent to make a request on your behalf. To do so, you must provide us with written authorization or a power of attorney, signed by you, for the agent to act on your behalf. You will still need to verify your identity directly with us.

Subject to certain limits under California Civil Code § 1798.83, California residents may request certain information regarding our disclosure of information to third parties for their direct marketing purposes. To make such a request, please contact us as specified at the beginning of this Privacy Policy.

California Online Privacy Protection Act Notice Concerning Do Not Track Signals

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We do not recognize or respond to browser-related DNT signals, as the industry is currently working toward a common approach to responding to DNT.

Nevada Privacy Rights

Nevada law requires us to provide certain Nevada consumers the ability to opt out of the “sale” of “personally identifiable information” as such terms are defined under Nevada law.  We do not engage in such activity; however, if you are a Nevada resident who has purchased goods or services from us, you may submit a request to opt out of any potential future sales under Nevada law by emailing privacy@theclimateboard.com. Once verified, we will maintain your request in the event our practices change.

 

Policy as at: June 2, 2022

 

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